Privacy Policy
Privacy Policy
Introduction
1.Our privacy policy describes the ways in which
we collect, store, use and protect your personal information and it is
important for you to review this privacy policy.
By "personal information" we mean information
that can be associated with a specific person and can be used to identify that
person.
2.We do not consider anonymised information to
constitute personal information as it cannot be used to identify a specific
person. We collect personal information from you when you use mushtryati.com or
its related websites and services ("Site") (including, without
limitation, when you buy and sell items or participate in auctions or when you
telephone or email our customer support team).
By providing us with your personal information
you expressly consent to us processing your personal information in accordance
with the terms of our privacy policy.
3.We may amend our privacy policy at any time by
posting a revised version on the Site.
The revised version will be effective at the
time we post it and, following such posting, your continued use of the Site
will constitute your express consent to us continuing to process your personal
information in accordance with the terms of our revised privacy policy.
4.We would encourage you to check the Site
regularly for the announcement of any amendments to our privacy policy.
Our privacy policy covers the following topics:
1. our
collection of your personal information
2. our
use of your personal information
3. your
use of your and other users’ personal information
4. accessing,
reviewing and amending your personal information
5. third
party website links
6. cookies
7. no
spam or spoof emails
8. protecting
your personal information
9. how
you can contact us about privacy questions
Our collection of your personal information
1. As
part of your registration on the Site, you will be asked to provide us with
certain personal information, such as your name, shipping address, email
address and/or telephone number and other similar information as well as some
additional information about you such as your date of birth or other
identifying information.
Additionally, in order for us to verify your
identity, we may need to request from you valid proof of identification (e.g.
in the form of a copy of your passport, resident’s visa or permit, national ID
card and/or driver’s license).
2. We
will also need to collect selected financial information from you, such as your
credit card and/or bank account details.
3. You
will need to input this financial information into the "My Account"
section of the Site.
We use this financial information for billing
purposes and for the fulfillment of your orders.
Following your registration on the Site, you
should not post any personal information (including any financial information)
anywhere on the Site other than on the My Account section of the Site.
Restricting the posting of personal information
to the My Account section of the Site protects you from the possibility of
fraud or identity theft. The posting by you of any personal information
anywhere on the Site other than on the My Account section of the Site may lead
to the suspension of your use of the Site.
4. We
will collect transactional information based on your activities using the Site
(such as buying and selling items and participating in auctions), This
transactional information is used solely in relation to the transactions you
undertake on the Site and for no other reasons.
5. Please
note that we may use your Internet protocol (or IP) address (which is a unique
number assigned to your computer server or your Internet service provider (or
ISP)) to analyse user trends and improve the administration of the Site.
6. We
may also collect information about your computer (for example, browser type)
and navigation information (for example, the pages you visit on the Site) along
with the times that you access the Site.
Finally, we may collect additional information
from or about you in other ways not specifically described here.
For example, we may collect information related
to your contact with our customer support team or store results when you
respond to a survey.
We may also collect feedback ratings and other
comments relating to your use of the Site.
Where we aggregate personal information for
statistical purposes, such aggregated personal information shall be anonymized.
Our use of your personal information
1. We
only use your personal information to provide services and customer support to
you; to measure and improve our services to you; to prevent illegal activities
and implement our user agreement with you ("User Agreement");
troubleshoot problems; collect fees; provide you with promotional emails and
verify information you give us with third parties. For example, we may share
some of the personal information you give us with banks or credit card
authorisation, processing and verification services or with third parties for
fraud screening purposes.
2. Though
we make every effort to preserve your privacy, we may need to disclose your
personal information to law enforcement agencies, government agencies or other
third parties where we are compelled so to do by court order or similar legal
procedure; where we are required to disclose your personal information to
comply with law; where we are cooperating with an ongoing law enforcement
investigation or where we have a good faith belief that our disclosure of your
personal information is necessary to prevent physical harm or financial loss,
to report suspected illegal activity or to investigate a possible violation of
our User Agreement.
3. In
the event of a sale of mushtryati.com, any of its affiliates and subsidiaries
or any related business assets, your personal information may be disclosed to
any potential purchaser for the purposes of the continued provision of the Site
or otherwise in relation to any such sale.
We may share your personal information with our
other group companies so as to provide joint content and services to you, to
help detect illegal acts and/or the violations of our policies.
This contact information will be the personal
information provided by you to us on registration and, as a result, should
always be kept up-to-date.
4. Additionally,
information relating to items you are buying or selling or auctions you are
participating in be displayed on the Site. This information can include details
of your user ID, feedback ratings and associated comments relating to your use
of the Site. Otherwise, we will only disclose your personal information to a
third party with your express permission.
5. We
do not sell or rent any of your personal information to third parties in the
normal course of doing business and will only share your personal information
with third parties in accordance with this privacy policy.
6. By
registering on the Site, you give us your express consent to receive
promotional emails about our services and emails announcing changes to, and new
features on, the Site.
If, at any time, you decide that you do not wish
to receive any such emails, you can opt out of receiving such emails by
clicking on the link at the bottom of any of the emails or by going to the My
Account section of the Site.
7. Additionally,
we do use comments made by you about the Site for marketing purposes and by
making such comments you expressly consent to our using such comments for
marketing purposes.
Your use of your and other users’ personal
information.
1. Site
members may need to share personal information (including financial
information) with each other to complete transactions on the Site. You should
respect, at all times, the privacy of other Site members.
2. We
cannot guarantee the privacy of your personal information when you share
personal information with other Site members so you should always seek
information on the privacy and security policies of any other Site members with
whom you are transacting prior to sharing any of your personal information with
another Site member.
3. This
privacy policy does not cover your release of your personal information to
another Site member.
4. You
agree to use any personal information received from another Site member in
relation to a transaction on the Site solely in relation to such transaction and
shall not use the information received from another Site member for any other
purposes (except with the express consent of the other Site member).
5. You
acknowledge and agree and you shall use personal information received from
another Site member in accordance with all applicable laws.
Accessing, reviewing and amending your personal
information
1. You
can access and review your personal information in the My Account section of
the Site.
If your personal information changes in any way
or is incorrectly presented on the Site you should immediately update or
correct your personal information (as applicable) by accessing the My Account
section on the Site or, alternatively, by contacting our customer support team.
The "Customer Support" link at the top
of each Site webpage contains our customer support email and phone details.
2. Please
note that we shall retain your personal information during and following the
end of your use of the Site as required to comply with law, for technical
troubleshooting requirements, to prevent fraud, to assist in any legal
investigations and to take any other actions otherwise permitted by law.
Third party website links
The Site may contains links to other websites.
Please be aware that we are not responsible for the privacy practices of such
other websites. We encourage you when you leave the Site to read the privacy
statements of each and every website you visit if you intend to provide
personal information to that website. Our privacy policy applies solely to your
personal information that we collect on the Site.
Cookies
1. Like
many websites, the Site uses 'cookie' technology (small computer files placed
on your computer’s hard drive). When you go to particular website pages on the
Site, the cookie identifies your browser with a unique, random number.
2. The
cookies we use do not reveal any personal information about you. Cookies help
us improve your experience of the Site and also help us understand which parts
of the Site are the most popular. You are always free to decline our cookies if
your browser permits, although doing so may interfere with your use of the
Site.
No spam or spoof emails
We do not tolerate spam. To report Site related
spam or spoof emails, please forward the email to spam@mushtryati.com or
spoof@mushtryati.com. You may not use our communication tools to send spam or
otherwise send content that would violate our User Agreement. We automatically
scan and may manually filter messages to check for spam, viruses, phishing attacks
and other malicious activity or illegal or prohibited content.
Protecting your personal information
1. We
hold your personal information on servers located in Netherland /Riyadh
2. By
providing us with personal information, you consent to the transfer of your
personal information to, and its storage on, our servers located in the
Netherland /Riyadh . We take every precaution to safeguard all your personal
information from unauthorized access, use or disclosure.
3. All
personal information is encrypted.
However, the Internet is not a secure medium and
we cannot guarantee the privacy of your personal information.
4. You
must enter your username and password each time you want to access your account
or make transactions on the Site.
5. Choose
your password carefully using unique numbers, letters and special characters.
6. Never
share your username and password with anyone.
7. If
you are concerned that your username or password has been compromised, please
contact our customer support team immediately and ensure you change your
password by logging onto the My Account section of the Site.
How you can contact us about privacy questions
If you have questions or concerns about our
collection and use of your personal information, please contact our customer
support team at the "Customer Support" link at the top of any Site
webpage.
mushtryati.com, King Fahd road, Salhiya Computer
Center, Office 482 Riyadh, Saudi Arabia
